🔒 Volt28 Privacy Policy

Last Updated: October 2025

At Volt28, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from volt28.in (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Information You Provide Directly

●       Personal details: Name, email address, phone number, billing/shipping address.

●       Payment details: Processed securely via trusted payment gateways (Razorpay/PayU). We do not store your card or banking information on our servers.

●       Support requests: Details you share when contacting us for warranty or product support.

●       Registration forms: Data provided for warranty registration or newsletter signup.

b. Information Collected Automatically

When you visit our website, we may automatically collect:

●       Device and browser information

●       IP address and approximate location

●       Cookies and analytics data (via tools such as Google Analytics, Facebook Pixel, or Klaviyo)

This helps us understand visitor behavior and improve your shopping experience.

2. How We Use Your Information

We use your information for:

●       Processing and fulfilling your orders

●       Communicating updates, delivery status, or service messages

●       Providing warranty and customer support

●       Improving website performance and personalization

●       Sending marketing emails or WhatsApp updates (only with consent)

●       Preventing fraud and ensuring secure transactions

You may opt-out of promotional communications at any time by clicking “Unsubscribe” or contacting us directly.

3. How We Share Information

We do not sell or rent your personal information.
 However, we may share limited data with trusted third parties to operate our business effectively:

●       Payment processors: Razorpay, PayU

●       Shipping partners: Shiprocket, logistics providers for delivery updates

●       Marketing & automation: Interakt/Zoko (WhatsApp), Klaviyo (email), Judge.me (reviews)

●       Analytics services: Google Analytics, Meta Pixel

Each partner is required to protect your information and use it only for the intended purpose.

4. Cookies and Tracking Technologies

Cookies are small text files used to improve your browsing experience.
 They help us remember your preferences, track orders, and deliver personalized ads.

You can choose to disable cookies in your browser settings, but some site features may not function properly as a result.

5. Data Security

We implement industry-standard security practices, including SSL encryption, secure payment gateways, and restricted data access.

While we strive to protect your information, no online transmission is 100% secure, and you share data at your own risk.

6. Your Rights

Depending on your region, you have the right to:

●       Access or request a copy of your personal data

●       Correct or update inaccurate details

●       Request deletion of your data (unless required for transactions or legal obligations)

●       Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@volt28.in.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices or content once you leave our domain.

8. Data Retention

We retain your personal data only as long as necessary for order completion, warranty, legal, or accounting purposes.

Afterward, it is securely deleted or anonymized.

9. Updates to This Policy

We may occasionally update this Privacy Policy to reflect operational or legal changes. The latest version will always be available on this page with the updated “Last Updated” date.

10. Contact Us

For questions or concerns about this policy, contact:

Volt28 Privacy Office
N28 Collective Pvt. Ltd.
 Plot No. 27, Sector 4, IMT Manesar, Gurgaon, Haryana – 122050, India
 📧 privacy@volt28.in

✅ Compliant With:

●       Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India)

●       GDPR (General Data Protection Regulation, EU) — for EU visitors

●       Shopify, Razorpay, and Meta ad platform guidelines